Knowledge base

Receiving a Shipment (1)

Delivery Management (10)

• I missed my delivery, what happens next?
• Can I change my delivery address?
• Can I pick-up a parcel?

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Customer Service (1)

Contact Us (2)

• Customer Service Operation Hours
• Can I speak to someone on the phone?

Tracking (1)

Tracking Support (4)

• Where is my parcel?
• What does a delivery status mean?
• Where to find your tracking number

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Delivery Issues (1)

Help with Delivery Problems (4)

• My parcel was delivered to the wrong location
• My parcel arrived damaged
• My parcel is late or has a "delivery delay" status.

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